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© Bunchgrass Enterprises
 
 
© Bunchgrass Enterprises
 
 
© Bunchgrass Enterprises
 
 
© Bunchgrass Enterprises
 
© Bunchgrass Enterprises
 
 
 

 

Frequently Ask Questions

Do you have a minimum stay policy? Yes, we require a three night minimum stay.

What are your rates? Please email us for rates and availability.

Where do I pick up the key? You will be picking up the key at our home in Joseph, Oregon. Once you have made your reservation and sent us a deposit we will be emailing that address to you. Also at the time you pick up the key you will be leaving your final payment, signing the hold-harmless agreement, and getting directions to The River House.

Is there a suggested time for picking up the key? Yes. We will try to be here when you arrive in town. We ask that you make arrangements to pick up the key by 5:00p.m. (Unless you need to make special arrangements with us). Check-in time at The River House is 1:00.

What if you aren’t going to be available when we come to pick up our key and finalize paperwork? Sometimes we can’t be available when you arrive. When this happens, everything will be ready for you on our covered front porch in an envelope with your name on it. Simply make out your check for the amount still owed, sign the paperwork to leave with us in the envelope, and take the key and directions and be on your way. It is a little like a treasure hunt sometimes!

How far is it to Imnaha, and The River House? When you leave Joseph plan an easy 40 minute drive on a good highway to arrive at your destination. The River House is located 3.5 miles upriver, or south of Imnaha, on a good gravel road.

When do we need to check out? Check out time is 10:00a.m. Before you leave we ask that you strip the beds and remake them with the clean sheets provided on each bed (Save the housecleaner some time if you like and run them through a wash!). Please wash and put away dishes, turn off lights and lock doors.

What do we do with the key when we are ready to leave? You can either return the key to us in Joseph, but most people prefer to leave the key down at the River House, on the table.

Does the house have phone service or internet? We provide a land-line phone service from the house. All long-distance calls must be made with a phone card. There is no cell service in Imnaha or internet.

Is there a contact number we can give family members or house sitters? Yes, we can give you a number to leave behind with those taking care of things while you are away.

What is your cancellation policy? If we receive your cancellation request within 30 days from the date of your arrival date, a refund of your deposit will be given. If we do not receive your cancellation request within 30 days from the date of your arrival but we are able to rent out your requested place for the same number of days as your request, refund will be given minus a $50.00 cancellation fee. If we do not receive your cancellation request within 30 days from the date of your arrival and we are not able to rent out your requested place for your requested number of days, no refund is given.

Do you allow pets? No, at this time we do not allow pets.

What is included in the house? Paper products, Safeway bags (for the kitchen garbage), coffee pots and filters, microwave, toaster, linens, down comforters, towels (no beach), bedding, bathroom and kitchen liquid soap, washing machine soap, pots and pans. There are some spices, and baking soda and powder but you should plan on bringing your own flour and sugar if you plan to bake. We also provide a charcoal briquette barbecue but you will need your own briquettes and lighter fluid. There is fire wood and an axe. We have a CD player (portable) and a small TV/VCR with lots of old movies and a nice collection of books and board games.

What happens if we need emergency medical care while I am away? The full service, Wallowa Memorial Hospital, is about a 45 minute drive from the River House, located in Enterprise, Oregon.

Do you accept credit cards? No, not at this point. We accept cash, cashier’s checks, money orders and personal checks.

What is the motel tax? Motel tax for the River House is 5%.

Do you allow smoking in your home? No and no smoking on the premises.

Our party grew by a few more than we expected, will you except a bigger group? We operate on County permits, and we are strictly bound to regulations. Our home sleeps 6.

What happens if Mother Nature is in a bad mood? Unfortunately we do not have any control over Mother Nature and are not able to refund money due to any issue that is beyond our control.

What animals might I expect to see while at your vacation rental? We have lots of wildlife in the Imnaha Wild and Scenic River corridor. Look for deer, elk, bear, cougar, beaver, and bobcat. You will also see many different types of birds, fish, and keep your eyes open for three kinds of snakes; the blue racer, bull snake and the diamond-back rattle snake.

Should I plan on there being any mosquitoes? No, we have no or very few mosquitoes in the canyons.

Where is the nearest place for gas or groceries? You should purchase your gas or groceries in Enterprise or Joseph before leaving for Imnaha. Enterprise has a Safeway store and nice local store called Dollar Stretcher and Joseph has a very nice family owned grocery called, Family Food. There is no gas available in Imnaha.

What is there to do once we get there? The River House is quiet and secluded. Catch up on reading in the hammock and star watching from the porch! There is also much to see if you like bicycling, hiking, or horseback riding on roads and trails. Swim, fish or inner tube the river (no, we don’t provide tubes), enjoy tours of the Zumwalt Prairie and activities at Wallowa Lake and Joseph.